Frequently Asked Questions
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1. What is WindowSurfer?
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A. WindowSurfer is a complete web browser software application, based on Microsoft's Internet Explorer
Web Browser control. Supporting multiple-document interface, it has many advanced features, like automatically
logging into your online accounts, pre-loading web pages in the background at start-up, opening of multiple pages in a
single window, switching between web pages with just one click on the tab, blocking pop-up windows, advanced
interface for search. There are many other small things like one-click Bookmarks which will make your surfing experience a pleasure. Please look at
Features for more information.
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2. How does it work?
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A. Download and install the
WindowSurfer software on your computer. Start the
application. The first time you start it, it will prompt you
to create a username and password. Enter a username and
password of your choice. WindowSurfer will show you its main
window and a quick-start guide in order to get you started.
You create links to your web pages and fill-in usernames
and passwords for those web pages that require login. You may also
set other options for the Link like 'Load At Start', 'Hide Pop-ups', etc.
You may browse the internet like you do with any standard
browser, with the addition of its advanced features. Help is available
from the Help menu. If you have any questions,
visit our Support page or send us
an email at support@WindowSurfer.com
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3. What about the security of my Passwords. Where are they kept?
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A. Your passwords and related URLs are stored
in strongly encrypted form on your own computer. They are
not stored on the internet. They are never sent to any
third party. WindowSurfer application installed on
your computer uses these passwords to fill-in
the login information in order to sign you in with the
associated website.
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4. Can other users on my computer access my online accounts?
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A. No, not without your master password
that logs you into WindowSurfer. They cannot access your
accounts even if you all use the same password for logon to Windows.
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5. The Sidebar on left takes up too much space. How can I increase the available space for browser windows?
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A. You can put the Sidebar in Auto-Hide mode. Just press F11 or click the left-most icon on the toolbar at the top.
You can also resize it by dragging the divider which is located between the
Sidebar and the browser window. Please note the 3 tabs (Links, Favorites and Search)
inside the Sidebar are individually resizable and WindowSurfer remembers your last setting
for each one of them.
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6. Can other family members using the same computer have their own individual settings?
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A. Yes, you can create multiple user accounts with WindowSurfer. Each user will have its own master
login-password, links, usernames and passwords for websites, bookmarks and other preferences.
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7. What are the system requirements for WindowSurfer?
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A. You must be running one of these Windows
operating systems: Windows 98/2000/XP/NT/ME. You must also have Internet Explorer
5.5 or above installed on your system. It does
not matter which browser you are actually using.
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8. Will WindowSurfer enable me to login to
all of my online accounts successfully?
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A. WindowSurfer does
let you login to most of the web sites successfully in most of the cases.
It does not succeed with 100% of them, nor do we expect
this to happen, because of the diverse factors
involved in the process. Successful and correct login to your online accounts depends on
the design and standard practices followed by your respective web sites.
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9. How does WindowSurfer handle the security and privacy settings set under Internet Options?
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A.
WindowSurfer is based upon Microsoft's Internet Explorer WebBrowser control. So it complies with and honours all your security and privacy settings as set
by you under Internet Options in Internet Explorer.
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10. I cannot find a new browser window that opened a while ago. What might have happened?
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A.
Look at the Tabs which are located horizontally on the top. Alternatively, press Ctrl+Tab to cycle through all open windows.
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11. How can I force a link to open in the same window. I don't want it to open in a new window?
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A. Hold down Ctrl key while you click on the link. Conversely, to force the link to open in a new window, hold down Shift key while you click on the link.
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12. How can I cycle through all open web pages and windows?
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A. Press Alt+C or Alt+A to move forward or backward between web pages open under different tabs in the main window.
To cycle through all open windows, use Ctrl+Tab.
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13. I am using 2 computers, one at home and another at office.
Do I have to recreate all my links, usernames and passwords
on the other computer?
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A. You can use the Import/Export utility built in WindowSurfer to move your links,
login information and settings like bookmarks and preferences from
one computer to another. Adequate security is provided to
prevent misuse. You just need to remember your master
password.
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14. How do I switch between Full-Screen and Regular views?
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A. Just press F12 to switch between the Full-Screen and the Regular view.
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15. How can I view all open windows side by side?
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A. From the Window menu, select Tile or Tile Vertical. To view all open
windows in an overlapped fashion, select Cascade.
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16. What languages are supported by WindowSurfer?
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A. At present only English is supported. We plan to add more languages in future versions.
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17. What does menu Window/Auto-Arrange do?
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A. It resizes the Main window so that it occupies the available screen space. All other windows are minimized.
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18. What does menu Navigate/Auto-Navigate do?
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A. It reloads all pages which are
configured by you to 'Load At Start'. Additionally, if you have set them to
login automatically, WindowSurfer does the login with your stored usernames and passwords.
You may need this functionality
at such times as when there was no available internet connection at start-up.
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